About us

Bitsolution is a locally owned Information Technology Consulting Firm specialising serving mid-tier businesses, non-profit organisations, and government organisations in Samoa. Bitsolution offers a wide range of Information Technology consulting services, utilising proven IT and managerial methodologies to achieve world-class results. Bitsolution is a very successful Samoan-based ICT consultancy firm with a proven track record in successfully leading large complex ICT projects in Samoa and the Region. Bitsolution delivers practical methodologies and world-class solutions for all our clients. Our team has a combined total of 30+ years of working experience in ICT and have developed various system platform and Network Infrastructure In-Country and in the Pacific Region.

Projects History:

(No.19) 2024 - Present | Ministry of Works, Transport and Infrastructure | Funded: The UNDP CAP-IT
Task: Evaluate Terms of Reference for optimising the national registration system for vessels, including private fishing and transport boats, for improved emissions tracking, control, and fuel efficiency

(No.18) 2024 - Present | Samoa Bureau of Statistics (SBS) | Funded: The UNDP Accelerator Labs
Task: Designing Management System (DMS). Digitizing historical data records by converting these legacy records into digital format to pave the way for a seamless integration into the CRVS system. This integration is essential for establishing a comprehensive database that accurately reflects Samoa's demographic landscape and facilitates efficient data management and analysis..

(No.17) 2022 - Present | Samoa Bureau of Statistics (SBS) | Funded: The UNDP Accelerator Labs
Task: [Analysis - CSRV System Infrastructure "Remote-Access") The IT Remote-Access Analysis Report technically reviews and reports on the Life Data System (LDS), also called as BDM (Births, Deaths and Marriages) System. The analysis focuses on the current system topology, infrastructures and connectivity to identify its weaknesses and strengths. Information gathered from the analysis is used to propose a plan to strengthen the existing infrastructure and network system, to enable authorised users to remotely log in from rural areas to the central DBS building (LDS-BDM) Server. This report summarises findings from the analysis, details of the proposed infrastructure and recommendations for better improvement.

(No.16) 2021 - Present | Samoan Police | Funded: Australian Federal Police (AFP)
Task: [Development of an online Management Information System (MIS) ]. We are contracted to develop and maintain the Samoa Police Centralised Management System based on their requirements that suit their needs based on their office structure. The system is for Human Resource records, employees' online timesheets, assets, etc.

(No.15) 2020 - ongoing support | Samoa Tourism Authority | STA
Task: [Development of an online Government to Business (G2B) Samoa Tourism Authority System (STA1) ]. We are contracted to develop and maintain the Samoa Tourism Authority Centralised Management System based on their requirements that suit their needs based on their office structure. The system is for Human Resource records, employees' online timesheets, Payroll, Assets and Tourism sectors such as Hotels, accommodation and beach fares data.

(No.14) 2020 - ongoing support | Pacific Immigration Development Community | PIDC
Task: [Development of an online File Management System and Android App ]. We are contracted to develop and maintain the PIDC system and its network of electronic equipment and devices. The PIDC organisation doesn't have an IT Division, and we are their current and ongoing support for IT.

(No.13) 2019 - ongoing support | Ministry of Natural Resources - (Fisheries Department) | Tuvalu | Funded by NZAID
Task: [IT Audit, System Developer & Network Management Specialist]. The overall objective is to audit and assist the Government of Tuvalu and the Tuvalu Fisheries Department (TFD) in implementing the goals of the TFD Corporate Plan by providing specialist Technical Assistance (TA) for the development of the Management Information System (MIS), upgrading of the current Network Infrastructure and Internet connection bandwidth and speed to both Speedcast satellite and Tuvalu Telecommunications Corporation (TTC) Internet Services Providers (ISP).

(No.12) 2019 - ongoing support Samoa Shipping Services (SSS) | Samoa
Task: [Seafarer System Developer]. The overall objective is to assist the Government of Samoa (GoS) and the Samoa Shipping Services (SSS) in implementing the goals of developing a system for the recording of current and archival maritime personal information, contracts and statistics.

(No.11) 2018 - ongoing support | Samoa Ports Authority (SPA) | Samoa
Task: [Wharfages System Developer]. Samoa Ports Authority (SPA) has decided to implement a new port operations management system catering to the Cargo and Bond/Wharfage charges. The port's operations charging system aims to calculate all applicable charges and generate all-inclusive invoices for SPA's customers. This project aims to automate the invoicing process as much as possible, leading to a much quicker invoicing of the charges and a more inclusive invoicing that relies on limited to no manual input.

(No.10) 2017 - 2018 | Ministry of Agriculture and Fisheries (MAF) | Samoa | Funded: World Bank
Task: [Agriculture and Fisheries Cyclone Recovery Project(AFCRP) eVoucher system developer]. The AFCRP was part of the Government of Samoa's post-disaster response to Cyclone Evan, which hit the Island of Upolu on December 13, 2012. The project provided financial assistance to farmers in the severely and moderately affected areas to repair/replace damaged/lost farm assets, enabling them to restore their production capacities. It provided financial assistance to the Ministry of Agriculture and Fishery to repair/replace its damaged/lost facilities and to improve its capacity to respond to similar disasters.

(No.9) 2017 - Ministry of Works, Transport & Infrastructure (MWTI) | Samoa | Funded: SPREP
Task: [Integrated Asset Management System Developer]. The integrated database not only provides an effective mainstreamed tool for management monitoring and evaluation of the Transport Sector Plan (TSP), but it also acts as a tool to gather data for the Ministry to provide accurate, informed advice to all stakeholders, inclusive Government of Samoa (GoS).

(No.8) 2017 (Subcontractor)- Caelis International Development | Canada | Funded: World Bank
Task: [Online Survey System Developer]. Samoa ICT Needs and Readiness Survey. The commissioning of the Tui-Samoa submarine cable is bringing very high-speed Internet to Samoa, potentially reducing the cost of broadband Internet for all citizens. To assess the impact that such development may bring to Samoans, Caelis International has been commissioned to do a survey and a research study on the future benefits of ICT.

(No.7) 2017 Samoa Bureau of Statistics (SBS) | Samoa
Task: [IT Audit and Access Management Specialist]. (Government to citizen (G2C). In 2016, Bitsolution was approached by the SBS to audit and analyse the current Births, Deaths and Marriages (BDM) and propose a new system for the National ID. Bitsolution and SBS met to brief and gain more understanding regarding the request. After the briefing, Bitsolution starts a site visit to the SBS for an interview and to get more information to fully understand the requirements as requested and make sure that we propose a system audit/analysis report that caters for SBS' expectations.

(No.6) 2016 Ministry of Agriculture and Fisheries (MAF) | Samoa | Funded: World Bank
Task: [SACEP Web-Based System Developer]. Samoa Agriculture Competitiveness Enhancement Project (SACEP). The development objective of the Agriculture Competitiveness Enhancement Project for Samoa is to support fruit and vegetable growers and livestock producers to improve their productivity and take tremendous advantage of market opportunities.

(No.5) 2016 Ministry of Commerce, Industry and Labour (MCIL) | Funded: TVET/AusAID
Task: [LMIS System Developer]. The MCIL Financial Year 2015/2016 plan proposes, amongst other things, the need for a computerised Labour Market Information System ('LMIS') for the effective and efficient distribution and networking of labour market information ('LMI') to the stakeholders and the public on a timely basis.

(No.4) 2016 - ongoing support Land Transport Authority (LTA) | Samoa
Task: [Drivers License System Developer]. Development of an online Web-based platform System for creating and issuing Driver's Licenses for Samoa-eligible license holders. This allows for registering eligible candidates and meeting all standards after the exam and driving tests. Photo taking for the driver and the issuance of the license. Caters for payment received from clients needing requests utilising the LTA fee structure. Allows a document management facility to upload documents related to the driver and all activities for easier retrieval. Data analysis reports on the data collected on licenses—external view for drivers licenses to be visible from the police headquarters.

(No.3) 2015 - Samoa Law and Justice Sector (SLJS) | Samoa
Task: [IT Audit and Access Management Specialist]. This ICT Analysis Report technically reviews and reports on the Samoa Law and Justice Sector (SLJS) current Auafa Mau (Centralised Crime Statistics Database) System. The analysis focuses on the current system topology, infrastructures and connectivity to identify its weaknesses and strengths. Information gathered from the research is used to propose a plan to integrate the existing system into a single Centralised Web-Based "Auafa Mau" network system. The report summarises findings from the analysis, details of the proposed system method with logical designs and covers recommendations for better improvement in the AUAFA MAU database.

(No.2) 2012 - Legislative Assembly| Samoa | Funded: UNDP
Task: [eLibrary System Developer]. A government e-Library or Digital Library is a collection of digital objects such as text, visuals, video, and audio. It was designed to upload all materials belonging to the Parliament of Samoa, such as old paper-based materials, old recording tapes from before and after Samoan independence, and so on.

(No.1) 2006 - Ministry of Environment | Tuvalu | Funded: SPREP
Task: [PEIN System Developer]. Pacific Environment Information Network (PEIN) is a Country Reports Directory for the Pacific Islands countries. The PEIN Country Profiles Directory intends to provide a browsable access point for the range of environmental indicators and country documents produced under the various environmental programmes in the Pacific.